At RadiantCarat, craftsmanship is the cornerstone of everything we do. Each piece is meticulously crafted by skilled artisans with decades of experience, ensuring it reflects timeless elegance and modern innovation. Using only the finest ethically sourced materials, we believe in balancing aesthetics, comfort, and durability. Our jewelry undergoes stringent quality checks, from the setting to the final polish, and only pieces that meet our exacting standards earn the RadiantCarat seal of approval.

We are committed to making sure your experience with us is as exceptional as the jewelry itself, and that’s why we offer a lifetime warranty.

What Our Lifetime Warranty Covers

• Manufacturing Defects: In the rare case of a manufacturing defect, we will repair or replace your jewelry at no additional cost.
• Materials: Our jewelry is crafted from the highest quality materials. If any issue arises with the materials, we will promptly address it.
• Craftsmanship: Each piece is created with precision and care. Should there ever be an issue with the craftsmanship, we will make sure it meets our high standards and your satisfaction.

What Our Lifetime Warranty Does Not Cover

• Normal Wear and Tear: Over time, jewelry may show signs of wear. Our warranty does not extend to normal wear and tear.
• Loss or Theft: We recommend insuring your jewelry, as our warranty does not cover loss, theft, or mysterious disappearance.
• Unauthorized Modifications: The warranty is void if your jewelry has been altered or repaired by anyone other than RadiantCarat.

How to Initiate a Warranty Claim

To initiate a claim, contact us at sales@radiantcarat.com with your order details. We are dedicated to providing impeccable service and ensuring your RadiantCarat jewelry continues to bring joy for a lifetime.